Wednesday, September 24, 2008
Wednesday, August 27, 2008
Wolverines
I have a new strategy.
Recently, I completely lost it on the phone with a Customer Service Representative from a Large, Evil Financial Institution. After wrestling back and forth for weeks over some BULLSHIT retro-active interest applied to my account, I made a final call with the intention of firmly and politely giving them a piece of my mind. What followed was a shouted, expletive-laden tirade that surprised even me. And you know what? It WORKED. They ate the charge.
From now on, I think this is how I'm going to deal with every customer service situation. For example:
Customer Service Drone- "Can I help you, sir?"
MFDC- "I hope you get skull-fucked by a wolverine."
Customer Service Drone- "Excuse me, sir?"
MFDC- "I hope you get hit by a bus, which knocks you in front of a train, which slices you in half, leaving just enough life in your severed body so that realize you are being skull-fucked by an entire pack of rabid, syphilitic wolverines."
Customer Service Drone- "Thank you, please drive around to the second window."
Life is about to get a lot more... cathartic.
Recently, I completely lost it on the phone with a Customer Service Representative from a Large, Evil Financial Institution. After wrestling back and forth for weeks over some BULLSHIT retro-active interest applied to my account, I made a final call with the intention of firmly and politely giving them a piece of my mind. What followed was a shouted, expletive-laden tirade that surprised even me. And you know what? It WORKED. They ate the charge.
From now on, I think this is how I'm going to deal with every customer service situation. For example:
Customer Service Drone- "Can I help you, sir?"
MFDC- "I hope you get skull-fucked by a wolverine."
Customer Service Drone- "Excuse me, sir?"
MFDC- "I hope you get hit by a bus, which knocks you in front of a train, which slices you in half, leaving just enough life in your severed body so that realize you are being skull-fucked by an entire pack of rabid, syphilitic wolverines."
Customer Service Drone- "Thank you, please drive around to the second window."
Life is about to get a lot more... cathartic.